Estes Express Lines Review: A Trusted Freight Transportation Leader: Estes Express Lines stands as a titan in the world of freight transportation, proudly holding the title of the largest privately held freight transportation company in North America. For over 90 years, Estes has been at the forefront of delivering comprehensive and dependable freight shipping services across the continent.
Estes Express Lines Review: A Commitment to Service Excellence
Estes understands that freight shipping should be as smooth and efficient as possible. That’s why Estes has invested in cutting-edge online tools and applications that put essential information at your fingertips, making your shipping experience more accessible and hassle-free.
Estes Express Lines Tracking
- Visit the Tracking Page: Click on the following link to access the Estes Express Lines tracking page: Estes Express Lines Tracking.
- Enter Your Shipment Information: On the tracking page, you should find a field where you can input your shipment details. This typically includes a shipment or PRO number, which is a unique identifier for your shipment.
- Input the Shipment Number: Carefully enter the shipment or PRO number associated with your specific shipment. Make sure to double-check for accuracy, as any errors could lead to incorrect tracking results.
- Click “Track Shipment”: Once you’ve entered the shipment number, click on the “Track Shipment” button or a similar button on the page. This will initiate the tracking process.
- View Shipment Status: After clicking “Track Shipment,” the system should retrieve the latest tracking information for your shipment. This may include details such as the current location of your shipment, estimated delivery date, and any relevant updates or notes.
- Review Tracking Details: Carefully review the tracking information to get a clear picture of your shipment’s status. You can often see when the shipment was picked up, its current location, and any delivery attempts or exceptions.
- Additional Information: Estes Express Lines’ tracking system may provide additional features, such as the ability to sign up for notifications or access more detailed shipment history.
- Contact Estes for Support: If you encounter any issues or have specific questions about your shipment’s status, you can reach out to Estes Express Lines directly using their customer support contact information on their official website.
Please note that tracking information is typically provided to customers who have shipped items with Estes Express Lines, and you will need the relevant shipment details to track your specific shipment. If you’re experiencing difficulties with tracking or need assistance, it’s best to reach out to Estes Express Lines’ customer support for personalized assistance.
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Contacting Estes Express Lines
If you can’t find the information or assistance you need online, don’t worry; Estes Express Lines has dedicated customer care and technical support teams to assist you. Here’s how you can get in touch with them:
Customer Care Team:
- Email: You can reach out to the Customer Care team via email for general inquiries or assistance. Send your email to Customer Care Email.
- Phone: For immediate assistance, you can contact the Customer Care team by phone at 1-866-378-3748. They are available during the following hours, Eastern Standard Time (EST):
- Monday to Friday: 8:00 am to 6:00 pm
Web Support Team:
- Email: If you require technical assistance with Estes Express Lines’ website or online services, you can contact the Web Support team via email. Send your technical inquiries to Web Support Email.
Corporate Headquarters:
- Office Location: If you prefer to visit or send mail to Estes Express Lines’ corporate headquarters, here is the address:
- Office Location: 3901 West Broad Street, Richmond, VA 23230
- Office Hours: Monday to Friday, 8:00 am to 5:00 pm ET
- Postal Address: For postal mail, you can use the following address:
- Postal Address: P.O. Box 25612, Richmond, VA 23260
- Phone: You can also reach the corporate headquarters by phone at 1-866-ESTES4U (378-3748).
Whether you have general inquiries, need technical support, or want to reach out to Estes Express Lines’ corporate office, they provide multiple contact options to assist you. Feel free to use the method that best suits your needs, and their representatives will be ready to help during the specified hours of operation.
Ethical, Honest, and Committed
At the core of Estes Express Lines are values that drive our business every day:
- Ethical: Estes always do right by our customers, ensuring your trust is well-placed.
- Honest: Honesty, transparency, and trustworthiness define our interactions with you.
- Committed: When challenges arise, Estes goes the extra mile to provide assistance and solutions.
The Extra Mile Is Who Estes Are
At Estes, going the extra mile isn’t just a saying; it’s embedded in our DNA. Our commitment to building strong relationships and delivering exceptional experiences keeps our customers coming back.
Company Facts
Here’s a snapshot of Estes Express Lines’ vital statistics:
- Employment: 22,100+ employees (2022 year-end – up 1.8% over 2021)
- Drivers: 10,100+ drivers (2022 year-end – up 1.8% over 2021)
- Fleet Information: Over 9,694 tractors and 37,032 trailers (2022 year-end)
- Shipment and Facilities Information: 280+ terminals, serving all 50 states, Canada, Mexico, Puerto Rico, and the Caribbean
- Environmental Stewardship: Pioneering carbon capture technology and a strong commitment to eco-sustainability
A History of Excellence
Estes Express Lines traces its origins back to 1931 when founder W.W. Estes purchased a Chevrolet truck to transport livestock for his neighbors during the Great Depression. Today, Estes has grown into the largest privately held freight carrier in the nation, with over 22,000 employees and a vast network of terminals and resources.
Estes Core Values
Our core values drive our culture and define who Estes are:
- Family-Inspired Culture: Estes treat our employees like family and focus on the long term.
- Stability & Experience: With nine decades of experience, Estes have the resources and technology for continuous improvement.
- Safety: Estes prioritize safety for our associates and the public.
- Innovation: Estes embrace flexibility and new ideas to improve our services.
- Integrity & Trust: Honesty, fairness, and doing the right thing are our hallmarks.
- Empowerment: Estes equip our associates to provide the best service.
- Courage & Determination: Estes inspire smart thinking and a drive to excel.
If these values resonate with you, explore career opportunities at Estes and join our team of dedicated professionals.
Environmental Stewardship
As the fifth-largest LTL shipper in the nation, Estes is committed to environmental responsibility. Estes invest in carbon capture technology, alternative fuel vehicles, and other sustainable practices to reduce our carbon footprint.
Company Causes
Estes believes in giving back to our communities and supporting causes that matter:
- Estes Has donated $2 million to the Wonder Tower at the Children’s Hospital of Richmond at VCU.
- Estes support our troops through outreach to active-duty service members.
- Employee-directed giving allows our employees to choose causes close to their hearts.
- Estes participate in grassroots community involvement through charitable initiatives.
Affiliate Companies
Estes’ affiliate companies offer additional services:
- EFW (Estes Forwarding Worldwide): Worldwide shipping and logistics solutions.
- SureMove: A lower-cost option for do-it-yourself household moves.
- Clear Lane Freight Systems: Economical long-haul LTL solutions.
- Estes Leasing LLC: Equipment leasing and maintenance alternatives.
Estes Express Lines combines a rich history with a forward-looking approach, always striving to deliver responsive freight solutions. Join us on the journey to make shipping smoother and more sustainable.
Estes Express Lines: A Comprehensive Range of Services
Estes Express Lines is not just a freight transportation company; it’s a partner that offers a wide spectrum of services to meet your shipping and logistics needs. With a reputation for reliability and excellence, Estes has you covered in various areas:
1. Less-Than-Truckload (LTL):
- Trust your LTL freight with one of the industry’s most reliable carriers. Estes’ LTL services ensure your shipments reach their destinations efficiently and cost-effectively, no matter the size.
2. Time Critical Guaranteed:
- Estes offers MABD (Must Arrive By Date) and time/date definite shipping with industry-best guarantees. This level of commitment provides peace of mind, especially when timing is critical.
3. Estes Final Mile:
- Meeting the high expectations for “final mile” home and non-dock commercial deliveries. Estes understands the importance of the last leg of the journey and ensures it’s done right.
4. Volume LTL and Truckload:
- Efficient solutions for handling larger shipments and managing higher volumes during peak shipping seasons. Estes has the capacity and expertise to handle your big shipping needs.
5. International:
- Estes isn’t limited by borders. They offer cross-border shipping to Canada and Mexico, along with global freight-forwarding solutions to handle virtually any international shipping situation.
6. Offshore:
- Estes provides a complete North American solution that includes seamless LTL, LCL (Less Than Container Load), truckload, and container load shipping to and from Alaska, Hawaii, Puerto Rico, and the Caribbean. No matter where your shipments need to go, Estes has a solution.
7. Custom Shipping and Logistics:
- Sometimes, standard solutions won’t cut it. Estes understands this and offers custom shipping and logistics services. Their experts can design and deploy a solution tailored to meet your most complex requirements.
8. Estes SureMove:
- Save money and stress less with Estes’ long-distance moving container solution, SureMove. Whether you’re moving across the state or across the country, Estes has a solution to make your move more manageable.
With this diverse range of services, Estes Express Lines truly stands out as a versatile and dependable partner for all your shipping and logistics needs. Whether you’re shipping domestically, or internationally, or need specialized solutions, Estes has the experience and commitment to deliver. Trust in one of the industry’s best to get your shipments where they need to go, reliably and efficiently.