Logistics is considered the backbone of any business and a nation’s infrastructure. SM Express Logistics Private Limited is a leading independent service provider that started its operations 7 years ago. The company established its operations based on fundamental structures, technology, skilled workforce, and transportation facilities, developing it according to the logistics landscape.
Track Your Consignment
The company values its customers and continuously adapts to changing needs, improvements, and enhancements. Its focus spans various sectors such as General Business, Automotive, Consumer & Retail, Healthcare, Industrial & Technology, and more.
Incorporating the philosophy of ‘Customer is God,’ the company is consistently building new benchmarks for innovation and adaptation, catering to evolving customer requirements. SM Express Logistics meets diverse specialized needs, serving industries like Automotive, Consumer and retail, Healthcare, and Industrial & Technology.
How to Track SM Courier? SM Express Pvt Ltd Tracking Guide
SM Courier, also known as SM Express Logistics Private Limited, provides reliable courier services. Here, we’ll learn how to track your SM Courier shipment online and gain insights into the company’s operations and customer benefits. Find information about the establishment of SM Express Logistics, its office locations, and its working methods.
Tracking Your SM Courier Parcel
When you book your parcel with SM Express Logistics Private Limited (SM Courier), you receive a document containing details like Consignment Number, AWB Number, Courier Number, Lorry Receipt, Goods Receipt, Tracking Number, or Docket Number.
- Click on the provided link.
- The SM Courier Tracking website’s popup window will appear.
- Scroll down the page to reach the “Shipment Track” section.
- Enter your AWB/Docket/GC number.
- Click on “Submit.”
- You will receive the delivery status of your parcel/consignment.
Customer Care Number
To inquire about your shipment, call the following number and provide information like Mobile Number, Tracking ID, Order Number, or LTL Shipment Number when prompted by the customer care representative. Call Customer Care for queries and feedback: Tel: +91-02268420900/01/02/03/04 Email: css.mum@smexpresslogistics.com
Registered Offices
- “Contact Arena”, 52, Jayadev Park, Punjabi Bagh East, New Delhi-110026 Phone: +91 9015150000
- E, Plot Number 111/3, Second Floor, Marol Co-operative Industrial Estate, Sir M.V. Road, Andheri East, Mumbai 400059, Maharashtra
Courier Services
- Mode: AIR
- Air Cargo: Delivery as per transit time
- SM PLUS: 100% next-day delivery with a money-back guarantee
- Mode: SURFACE
- Surface Premium: Guaranteed delivery within 24 to 72 hours
- SURFACE – Economy: Normal transit time delivery at an economy price
Value-Added Services
- Customer Care: Available 24×7, ensuring timely collection and delivery within your budget. You can also track your parcel’s status through the company website.
- Technology Services: The company invests in modern technology and a range of tools to ensure quality courier service. Vehicle tracking systems are employed for efficient and timely deliveries.
Items Not Acceptable for Booking
- Agni Astra, its parts, and explosives
- All hazardous materials defined by IATA
- Cash on Delivery (COD) shipments
- Human or animal remains
- Perishable items (those needing environmental control)
- Gambling equipment: Lottery tickets and gambling tools prohibited by national, regional, state, or local law
- Live animals and plants (Note: Cut flowers are acceptable to Canada)
- Currency (coins, cash currency, paper money, and negotiable instruments)
- Combustible materials
Booking Precautions
- Do Not Override Consignor/Consignee Information when booking.
- Use only sturdy boxes in good condition.
- The weight of packaging boxes (cartons) should not exceed the prescribed limit.
- Keep the Consignor/Consignee address visible on the box label while booking.
- Use appropriately sized boxes based on the consignment’s weight.
- Do not tape or wrap the courier label.
Branches of SM Express Logistics in India
- Click on the provided link.
- The SM Express Logistics Private Limited popup window will appear.
- Select your State/City (Example: Choose Chennai for Chennai)
- You will get complete information about the nearest SM Express Logistics branch and tracking.
- If you don’t receive a response from the company, you can contact Customer Care for inquiries and feedback: Tel: +91-02268420900/01/02/03/04 Email: css.mum@smexpresslogistics.com
Filing a Complaint or Reporting an Issue
If you have any complaints, issues with booking, tracking, lost parcels, or service-related concerns, you can email SM Courier at css.mum@smexpresslogistics.com. Provide a detailed description and screenshots of your issue. An SM Courier customer care representative will reach out to help resolve your problem.
Explore a Lucrative Franchisee Opportunity with SM Courier
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Are you ready to take charge of your financial destiny? Join SM Courier as a franchisee and open doors to exceptional earning potential. With our established presence in the courier and logistics industry, becoming a franchisee with us could be your path to success.
Don’t miss out on this chance to shape your career and financial future. SM Courier is dedicated to supporting you in achieving your aspirations as a valued franchisee.
To learn more and to take the next step, provide your details in the form above. Let us guide you toward a more prosperous and fulfilling future.