In the realm of public transportation, the Gujarat State Road Transport Corporation (GSRTC) stands out as a beacon of innovation and efficiency. Established on May 1st, 1960, coinciding with the formation of Gujarat, GSRTC has undergone a remarkable transformation from its modest beginnings to become a leading provider of bus services, not only within Gujarat but also extending its reach to neighboring states.

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GSRTC Bus Tracking – Customer Care Support

Name of OrganizationGujarat State Road Transport Corporation
Central Office AddressNear Ranip Bus Terminal, Ranip, Ahmedabad – 382480
Email for RefundErefund@gsrtc.in

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GSRTC Bus Tracking – Step By Step

Tracking GSRTC buses involves utilizing their GPS/PIS-based Bus Tracking & Passenger Information System. Here’s a step-by-step guide on how to track GSRTC buses:

  1. Access the GSRTC Website: Open your web browser and visit the official Gujarat State Road Transport Corporation website at www.gsrtc.in.
  2. Navigate to the Bus Tracking Section: Look for the section or tab on the website that specifically mentions bus tracking or live tracking. This section may be labeled differently depending on the website layout but should generally be easily accessible from the homepage.
  3. Select Bus Tracking Option: Once you’ve located the bus tracking section, click on it to access the tracking interface.
  4. Choose Your Bus Route: In the bus tracking interface, you’ll likely be prompted to select your desired bus route or enter specific details such as the bus number, starting point, and destination. Provide the necessary information as prompted.
  5. View Live Bus Locations: After entering the required details, the system will display a map showing the real-time locations of GSRTC buses operating along the selected route. You should be able to see icons representing the buses moving along their respective paths.
  6. Check Bus Status and ETA: By clicking on the bus icons or selecting specific buses from the list, you can view additional details such as the current status of the bus (e.g., moving, stopped), estimated time of arrival (ETA) at various stops, and any delays or deviations from the schedule.
  7. Track Bus Progress: As you track the bus, you can monitor its progress along the route in real-time. The system may update the bus locations periodically, providing you with accurate information about its movement.
  8. Plan Your Journey: Based on the bus locations and ETA provided by the tracking system, you can plan your journey accordingly. This information can help you decide when to leave for the bus stop or estimate arrival times at your destination.
  9. Refresh and Update: The tracking interface may offer options to refresh or update the bus locations and status. Use these options to ensure you have the most current information available.
  10. Feedback and Assistance: If you encounter any issues or discrepancies while tracking GSRTC buses, the website may provide contact information or support channels for assistance. Feel free to provide feedback or seek help as needed to enhance your tracking experience.

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By following these steps, you can effectively utilize GSRTC’s Bus Tracking & Passenger Information System to track the real-time locations and status of buses operating within Gujarat and neighboring states, enhancing your travel experience and convenience.

The growth trajectory of GSRTC is nothing short of impressive. Starting with just 7 divisions, 76 depots, and a fleet of 1,767 buses, it has expanded its operations significantly over the years. Presently, GSRTC boasts 16 divisions, 125 depots, and operates from 226 bus stations with 1,554 pick-up stands and a fleet comprising 8,322 buses. This phenomenal expansion can be attributed to the relentless efforts of over 39,795 dedicated employees, forward-thinking management practices, and unwavering support from the state government.

One of the cornerstones of GSRTC’s success lies in its formidable technical infrastructure. The organization has invested in state-of-the-art facilities to ensure the maintenance, repair, and enhancement of its fleet. This includes a three-tiered maintenance and repair system comprising 125 depot workshops, 16 divisional workshops, and a central workshop. Additionally, GSRTC operates seven tire retreading plants and a bus body-building plant capable of producing 1000 bus bodies annually. Such robust technical capabilities ensure the reliability and safety of its services.

In line with the digital age, GSRTC has embraced Information Technology (IT) to revolutionize its operations and enhance customer experience. The introduction of GPS/PIS-based Bus Tracking & Passenger Information System has enabled real-time monitoring of buses, improving punctuality and convenience for passengers. Furthermore, the implementation of 14,000 Electronic Ticketing Machines across all schedules streamlines the ticketing process, making it more efficient and transparent.

GSRTC’s commitment to digital transformation is further evidenced by its comprehensive online platforms. The launch of its official website, www.gsrtc.in, provides passengers with access to essential information such as timetables, routes, and online reservation facilities. Moreover, the integration of an Internet-based passenger reservation system and E-Ticketing services demonstrates GSRTC’s dedication to leveraging technology for the convenience of its customers.

Beyond passenger services, GSRTC has also embraced IT for internal management purposes. The implementation of an Integrated Depot Management System and computerization of stores have streamlined inventory management and operational processes. Additionally, initiatives such as online recruitment for staff, e-tendering processes, and video conferencing systems underscore GSRTC’s commitment to modernizing its administrative functions.

In conclusion, Gujarat State Road Transport Corporation (GSRTC) serves as a paradigm of technological innovation and operational efficiency in the realm of public transportation. Through strategic investments in technical infrastructure and Information Technology, GSRTC has not only expanded its reach but also elevated the quality of its services, setting a benchmark for other transportation authorities to emulate. As GSRTC continues to evolve, it remains poised to meet the dynamic needs of passengers while reaffirming its position as a leader in the transportation sector.

By Puneet Singh

Hello, friend! I’m Puneet Singh Tandi Gurera, the proud founder of CNSTrack. I welcome you to our dedicated space where we explore the world of blogging and offer comprehensive logistics solutions.